Support

Technical Support & Customer Service | MDG Computers Canada
Customer Service & Technical Support

Contact us by Phone

Customer Service

1-800-906-0975 x 352
Monday – Friday from 9:00 am – 9:00 pm est.
Saturday 9:00 am - 7:00 pm est.
CLOSED Sundays


Concerns regarding shipping, warranty, tracking, damaged/defective products, login/account information etc…
Technical Support

1-800-906-0975 x 351
Monday – Friday from 9:00 am – 9:00 pm est.
CLOSED Saturdays & Sundays



Concerns regarding troubleshooting, product malfunctions, hardware and operating system issues etc…

Contact us by Email

If you prefer to contact us via e-mail concerning shipping, warranty, tracking, damaged/defective products, technical support or other, email support@mdg.com along with your Name, Phone Number and Person ID#(if known). A Customer Support Specialist will contact you within 24 hours.
Shipping Support

Courier Service
MDG ships all orders using UPS, or CEVA courier services. Once your order has gone through the Verification Department, you can visit our website at www.mdg.com/track or call customer service at 1-800-906-0975 x 352 for your tracking number. Tracking numbers can be used to check on the progress of the shipment. Please note that Furniture items will not have a tracking number available.

If you would like to make special requests or inquire on the status of your order via the courier service you may contact them directly.
UPS : 1-800-782-7892
CEVA: 1-800-888-4949

MDG Manufacturer Warranty

 

For MDG’s Manufacturer Warranty Terms and Conditions, please click on the link below.

 

MDG Manufacturer Warranty Terms and Conditions